FAQS

Shipping

How do I track my order?

 

Once your order has been shipped, we will notify you via e-mail of the shipment status. This e-mail will also provide you with tracking information and the ability to access the status of your order from the convenience of your computer. You can also check your order status from the site - click on Order Status on the top right side of the page. You will need your confirmation number and email address to receive your order status.

 

 

Returns

What is your returns policy?

 

Neemo Fashion LLC will accept your return or exchange of unworn, unwashed and defective merchandise by mail. We will credit you for returns, accompanied by an original receipt, received within 20 days of the purchase for the price paid either in the original form of payment or as a merchandise exchange. 

Customized items can not be return. Final sale merchandise may not be returned or exchanged. Merchandise without an original receipt with a selling price on the date of the return that is deemed "Final Sale" may not be returned or exchanged.

*A merchandise credit for online returns will be issued by e-mail as an E-Gift Certificate. A valid email address must be provided.

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© 2020 by Neemo Fashion. 

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